Reporting Impersonation of IMR, its Officers, Board Members, Offices or Employees

We at International Mission for Relief are cognizant of bad actors who claim to represent us with the intent to deceive our partners, our donors, our clients, and the public at large. Such acts, like any other form of fraud, involve deception and a false sense of urgency to encourage victims to respond. In the context of our organization, this might include:

• Impersonation: Individuals or groups falsely claiming to represent our organization or employees.
• False Documentation: Use of forged or fake documents purportedly from our organization.
• Financial Scams: Requests for money, payment of fees, or donations through unofficial channels.
• Misinformation: Spreading false information about our services or activities.

We strive to swiftly identify and takedown deceptive websites, email addresses, and social media accounts which propagate misinformation and scams, however, we must also rely on the public to alert us to them.

How to Identify and Report Fraud?

Deceptive communications might convincingly mimic authenticity; they could showcase an IMR logo, seem to come from an official-looking email address or website, or simply incorporate the term “IMR” in its name. Furthermore, stay alert for these red flags:

• Unofficial Communication Channels: Be wary of requests or information not coming through our verified channels. For example, any emails claiming to be sent on behalf of the IMR from an address not ending in rescue.org or rescue-uk.org should be considered suspicious.
• Urgent Financial Requests: Fraudsters often create a sense of urgency to trick victims into quick payments.
• Unexpected Requests for Personal Information: Be cautious if asked for personal details through unverified means.
• Spelling and Grammar Mistakes: Official communication from our organization is professionally written and proofread.

If you encounter any suspicious activity involving our organization, follow these steps:

• Document the Incident: Keep a record of all communications, including emails, messages, and phone calls.
• Do Not Respond or Engage: Avoid further communication with the suspected fraudster.
• Contact Us Immediately: Report the incident to us through itsupport@imrelief.org.
• Provide Detailed Information: Include as much detail as possible, like the date, time, method of communication, and nature of the malicious activity.

What Happens After You Report?

Upon receipt of a report, our team will launch an investigation and maintain strict confidentiality as to your identity and all the information you provide. Depending upon the circumstances, our information security team may contact you for more information including evidence in the form of original emails from fraudsters, screenshots of fake social media accounts, etc. Based on our findings, our team will take appropriate action to address the matter.

We appreciate your kind assistance, however, please understand the IMR does not offer rewards for reporting cybersecurity issues or fraudulent websites nor will it assume responsibility for any losses incurred.

Prevention and Safety Tips

New schemes are emerging more frequently and are likely to persist while adapting creatively. Despite these ever-evolving threats, some basic measures you can take to stay safe online include:

• Verify Information: Always confirm the authenticity of any request or information claiming to be from our organization.
• Protect Personal Information: Do not share personal or financial information unless you are certain of the legitimacy of the request.
• Stay Informed: Familiarize yourself with common fraud schemes and stay updated on our latest communications.

Your vigilance helps us protect the people we serve and ensure our values are upheld. Thank you!